It’s more spread along the beach instead or farther back from the beach. Ridiculous and illogical. The Chairman at Bavaro had lot of ants. Took several attempts to get the bed, sheets, asking for a pillow took a separate attempt because they did not bring it with the sheets. The 2 rooms together are a 2 bedroom suite. if you can’t understand what the issue is then solving a problem is impossible. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. We did everything we could on our part to ensure our requirements were understood, The Royalton failed to do their part. Hard Rock Golf Club at Cana Bay is minutes away. It was a lot of tv and video games. more, Lock in the lowest price from these sites. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Royalton Bavaro Resort & Spa: Chairman suite - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. I could add more, but that's enough for this time. The most recent trip was at Bavaro I loved visiting the coffee shopThe kids club was ok. You could not leave any food out or the ants would attack it. Royalton Bavaro Resort & Spa, Punta Cana Picture: Chairman Suite - Check out Tripadvisor members' 51,050 candid photos and videos of Royalton Bavaro Resort & Spa :) Every day at 12:30 there is a shuttle (5mins ride or a 15 min walk down the beach) to their sister resort where Diamond club members can enjoy the full size water park- excellent and lots of fun. Between the check-in, the restaurant, and the timeshare breakfast, I was ready to leave after the first day. It was like pulling teeth to try and get a reservation. Arena Gorda Beach Road Carretera El Macao - Arena Gorda, Punta Cana 23000 Dominican Republic. The room was not very clean. Royalton Bavaro is perfect for travelers of all ages. After one move, you’d think that there would be some sort of management intervention to sort out the problem and ensure we were satisfied. So now I am in this trip for not even 24 hours and have barely relaxed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The location was a little bit better for me as it was more of a beach sea view as compared to a pool, people and sea view. But no worries!!! Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. One person asks you for a drink and leaves. This is something new to certain Caribbean areas, I’ve noticed. The beach was excellent at Bravaro when we were there and not good at all in RC. When ask housekeeping for a particular service or product they do something completely different. I’m not sure if being in the Diamond Club would have made things better but that was sold out. Both trips were wonderful. ... Royalton Chairman’s Club Swim up suite Bavaro Beach New All-inclusive 610-334-1917 - Duration: 7:00. It was like pulling teeth to try and get a reservation. We were never given an apology or offered any compensation for our inconvenience due to their ineptitude.The root of the problem is the lack of knowledge of the rooms and a clear understanding of customer service which I think starts with Royalton Management. Royalton Bavaro Resort & Spa, Punta Cana Picture: Chairman Suite - Check out Tripadvisor members' 50,030 candid photos and videos. The oatmeal is very good. I asked for a rollaway bed and was promised that by the time we get to our room it will be ready. Beware— if you are not Diamond Club you CANNOT make a reservation for dinner (except at the Hibachi grill which we were given 9:45PM) Traveling with 5 people and having uncertainty around every meal took a lot away from making this a good vacation. The RC room had all the restaurant menus in the room to look at and was fully stocked. Tons of seaweed washing ashore in large masses without warning- not seeming to be caused by time of year or weather. The family suite that they advertise to fit 5 people is a complete lie. They went a few days. We are delighted to read that you spent a most wonderful holiday. Some site knowledge and Basic Customer Service training might also help. Room tour at the Royalton Bavaro Beach resort in Punta Cana Dominican Republic. Royalton Bavaro Resort & Spa- All Inclusive is an all-inclusive property. The craftsmanship was better. It also was not stocked well. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Who would expect a leak, but the problem is not the leak itself, things happen, but the fact they didn't clean it and at 10 o'clock at night we're still with the dirty and disgusting bathroom. Totally unacceptable to expect that you pay for two adults, that are brother and sister where one is expected to sleep on a pull out couch! Discover elegantly styled rooms and a heavenly night’s rest atop the Royalton signature DreamBed™ mattress. Club or no club same people run the hotel and it is below average to put it nicely. Apart from that, this room was a construction nightmare. View deals for Royalton Bavaro Resort & Spa- All Inclusive, including fully refundable rates with free cancellation. Dealing with the front desk was a nightmare from start to finish, we felt lied to and cheated of a restful relaxing fun holiday. If you tip the wait staff around the pool well enough, they will pay attention to you. The butler at RC was terrible. Both trips were wonderful. We loved the lazy river at Bravaro. We are a family of four adults and the Royalton Bavaro was never able to accommodate us as four adults.Starting with the room request. The RC room had all the restaurant menus in the room to look at and was fully stocked. See 4,745 traveller reviews, 5,880 candid photos, and great deals for Royalton Bavaro Resort & Spa, ranked #36 of 153 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Our butler Nelson did all he could to see we enjoyed every minute- from picking our granddaughter up from Kids club and bringing her to us at the pool, making reservations for dinner, decorating our room for our anniversary and time spent in enjoyable, interesting conversation, he was just wonderful. The food- it was everywhere- for lunch everything you could possibly crave from sushi to tacos to open grilled chicken and vegetables, burgers, pork sandwiches, fish and chips, takeout pizza, salads- smoothie truck and more. The furniture was disgusting and I have pictures, if needed and I've asked them to replace it. Our guests praise the restaurant and the helpful staff in our reviews. The RC room had all the restaurant menus in the room to look at and was fully stocked. Since I started to rant, I'll start from the beginning. All quality food much higher than the typical all-inclusive. By the end of all this, my husband, who normally does not get involved in these thing said that he had enough and by the next day got to one of the managers of the hotel to describe his disappointment and dissatisfaction. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is a brand new resort on the beach every first-floor room is a swim up. Enjoy free WiFi, free valet parking, and an outdoor pool. Relax on the famous shores of Bavaro Beach and enjoy All-In Luxury® at Royalton Bavaro Resort & Spa, a top-rated all-inclusive resort in beautiful Punta Cana. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No coffee cups or silverware, but it had a full kitchen, so that was odd. Book direct today! So make sure to do so. Went to the food truck and the fish taco special was sold out by the time I got there. Stay at this 4.5-star luxury property in Punta Cana. We were beginning to feel like we were in Oz, where there really isn’t a supervisor behind the curtain. It's plumb in the centre of a sandy beach, with a fistful of palms peppered through the grounds. Your comment is very important to us and has been sent to the Department in charge.We extend our sincere apologies for the inconveniences that you have had with the service in some of our Restaurants; we continuously train our collaborators in order to give an excellent service to our visitors.Thanks for your important comment about the entertainment; we assure you that your observations have been sent to the department in charge.We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Best regards.Juan Tuñon General Manager Royalton Bavaro Resort & Spa, This is the version of our website addressed to speakers of English in the United States. WiFi, parking, and an evening social are free at this property. Discover our Chairman Suite! The front desk is the first impression and sets the tone for the rest of your holiday. If you like Japanese food, do not go to the Japanese restaurant . WiFi, parking, and an evening social are free at this property. Forget less-is-more – the mantra here is bigger-the-better. Stay at this 4.5-star luxury property in Punta Cana. General_ManagerPUJ, General Manager at Royalton Bavaro Resort & Spa, responded to this review. Royalton Bavaro is a sprawling luxury all-inclusive resort in Punta Cana, on one of the finest beaches in the Dominican Republic. Hard Rock Golf Club at Cana Bay is minutes away. He set us up with reservations all week. It also was not stocked well. Stay at this 4.5-star luxury property in Punta Cana. The Royalton could learn a thing or two from their neighboring Spanish chains with regards to customer service. Taxes and fees that are shown are estimates only. ... Royalton Bavaro offers a variety of non-motorized sports like snorkelling and kayaking. The room had shelves and stones that were cracked, broken or stained. I letti sono preparati con biancheria da letto di alta qualità. My husband liked Bravaro better as you could fish off parts of the beach and you are not allowed at RC. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. I wish there was availability on the Diamond Club section so you would enjoy of its privileges.We would like to get a second chance to demonstrate why 92% of our customers rate us excellent, so I put myself at your disposal for anything that you may need.Regards,Juan TuñonGeneral ManagerRoyalton Bavaro Resort & Spa, This was my second time staying in the royalton Bavaro and I have to say I did not enjoy it The service was not on par with other royaltons like the royalton Rivera Cancun and I would definitely say not 5 star Food was slow and drinks were not filled regularly during meals ,for one meal we did not get our drinks until after the food was finished I am disappointed that the hotel has gone downhill as the location and people are great I think they might be understaffed Another problem is some restaurants were not open on nights they were meant to be open so this made dinner plans a disaster ,There was no atmosphere at night and come 12am the place was empty which I’m sure suits families with kids but not younger couples etc,Food was fantastic in the steak house but only the steak house but poor service took from it I will try the new royalton in Cancun this summer and hope it is up to the standards of the royalton Rivera Cancun, Dear 561barrydReceive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa. It had dust bunnies and I don’t think the rugs were vacuumed. Royalton Bavaro also features a sprawling lazy river for relaxing and refreshing afternoons. Both trips were wonderful. Guests enjoy the kid-friendly amenities. Now £157 on Tripadvisor: Royalton Bavaro Resort & Spa, Dominican Republic. We got one room sorted out for the kids, but spent the rest of the week trying to sort out our own room. We did not ask much else of him, but I was happy to have that done. Book Royalton Bavaro Resort & Spa, Punta Cana on Tripadvisor: See 4,745 traveller reviews, 5,880 candid photos, and great deals for Royalton Bavaro Resort & Spa, ranked #36 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. We booked the diamond swim up suite Just wondered how "fancy" this place is, lol. The room service was better and more fresh at RC. It’s a small space. It had dust bunnies and I don’t think the rugs were vacuumed. The butler at RC was terrible. It was full of sea grass. Occupancy limits - 8 adults, 6 children, 6 junior (effective from 9/22/20) 8 total including Infant. With the way things are going, I 'm sure I'll have much more to add once we'll return home this weekend. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. The room for our grown male and female siblings, was One King bed with the pull out couch made up. After a few day you knew what to order. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. Luxury Chairman's 3 Bedroom Suite Ocean Front DC. On the last day we heard you could upgrade for the day but a little too late for that suggestion. Tutte le camere sono dotate di balcone o patio. No coffee cups or silverware, but it had a full kitchen, so that was odd. Once we finally got in, the bracelet did not open the door causing me to go back to the reception area and wait online yet again. 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